Nicola's Virtual Dance Studio - Privacy Policy

 

Our contact details 

Name: Miss Nicola Brodie-Scott

Phone Number: (0044) 07568569079

E-mail: nicola@nicolabrodiescott.com

Web Page: www.nicolabrodiescott.com

Updated on November 20th 2020.

 

The type of personal information we collect 

We receive, collect and store any information you enter on our website or provide us in any other way. This could include , but is not limited to Personal identifiers, contacts and characteristics (for example, name and contact details, social media accounts); details about your diet, health and fitness (for example, medical conditions, medication taken, results from fitness tests)​.

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you :

  • You submitted your information through our website

  • You have subscribed to our email list

  • You completed a form, messaged us or emailed us information about your fitness and health background

  • When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. 

for one of the following reasons

  • Sending you free or paid resources and emails

  • Sending you information on courses, programs, etc.

  • Creating your personalised plan that is safe for you to complete

We also receive personal information indirectly, from the following sources in the following scenarios:

  • We may receive your IP address when you visit our website through our analytics program which allows us to optimise our website design.

​​​We use the information that you have given us in order to contact you with our freebies and latests offers and to provide a safe health and fitness plan for you knowing your current health status. 

We also use Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

We will not share this information with any third parties without your specific authorisation.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting nicola@nicolabrodiescott.com

(b) We have a contractual obligation.

(c) We have a legitimate interest.

 

How we store your personal information 

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

Any additional information is securely stored digitally in password protected devices and programs. 

We keep your information for the duration of our agreement. We will then dispose your information by erasing it from all devices and programs.

How we communicate with you

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

Our use of cookies

We use the following cookies on our site.

For more information regarding cookies

please visit All About Cookies

You can adjust your cookie settings here:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out of being tracked by Google Analytics

across all websites, please visit: 

http://tools.google.com/dlpage/gaoptout

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at nicola@nicolabrodiescott.com or call (0044) 07568569079 if you wish to make a request.

 

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at nicola@nicolabrodiecott.com or through our website contact page.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Updated on November 20th 2020